Doing Business in Japan

Casual American-style attire is still uncommon in the Japanese business place. You should dress appropriately for the occasion when meeting your counterparts on business.When sitting down to a business meeting with your Asian counterparts, the seating arrangement will be determined by the […]

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How business fails ‘The Reality Test’

I’ve just read a great book. The author of The Reality Test is Robert Rowland Smith, a former Oxford don. The text is written painstakingly clearly, but does not sacrifice intellectual depth. Perhaps due to his academic background, Smith doesn’t shout his message and prescribe rules. […]

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Proven Ways to Earn Your Employees’ Trust

BY Caroline O’Hara, Harvard Business Review Trust is often talked about as the bedrock of a company’s success. Most people think about the issue in terms of customers: They have to believe in you and your products and services. But trust within the organization is just as important: Your employees must believe in each other.

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Success: An Unborn Dream

The past few decades have ushered in new challenges for younger (and even older) generations in creating success in their lives. Now, we can point to a sluggish economy for providing fewer opportunities; that is, less promotions, pay raises and job openings from companies who are […]

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How Philosophy Makes You a Better Leader

The goal of most executive coaching and leadership development is behavior change—help the individual identify and change the behaviors that are getting in the way of, and reinforce the behaviors associated with, effective leadership. But what about the beliefs and values that […]

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Culture as a factor: fact or fiction?

Germany’s head of the Luftwaffe Hermann Goering did NOT in fact say those famous words, which actually come from a Nazi playwright of the 1930s. But the sentiment nicely captures my frustration when a French retail company asked me to discuss ‘Asian Business Culture’. Indeed, I was […]

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How to Explain a Career That Looks Stalled

BY John Lees, Harvard Business Review People hold on to jobs too long for all kinds of reasons. Sometimes it’s loyalty to co-workers at a company you’ve outgrown, or maybe you spent a long time thinking you were just about to get promoted… but never got the call. Or perhaps you simply [..]

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Say No Without Burning Bridges

Many of us don’t like to say no to a coworker or a boss—for instance, when the boss asks for a tighter deadline, or a team member needs a longer one—because we’re worried about damaging the relationship. That’s because it often feels synonymous with confrontation […]

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5 Tips for New Team Leaders

I’ve been a new manager five times in my career: once as a first-time manager at Google going from being a teammate to leading peers, three times as I was promoted within Google, and most recently as the new Chief Revenue Officer for UberConference, a teleconferencing startup in San Francisco. What I’ve found […]

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